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Why Isn’t My Landing Page Converting?

Dear Dawn,  I spent weeks building what I thought was the perfect landing page. It’s sleek, well-designed, and should convert like crazy. But the numbers say otherwise. People arrive… and then leave. They’re bouncing before even scrolling. I’ve tested different CTAs, changed the design, even rewritten the headline, but nothing’s working.  What am I missing? Why isn’t my above-the-fold section doing its job?

A landing page has one purpose: to convert visitors into leads or customers.

For that to happen, you must first capture attention long enough for them to scroll and engage. If your above-the-fold section fails to make an immediate impact, visitors will leave without exploring your offer.

The first few seconds decide everything:

  • If your headline is unclear, they leave.

  • If the call to action is weak, they leave.

  • If trust signals are missing, they hesitate and then leave.

Conversion happens when the visitor clearly understands the value of taking action and feels confident that the outcome will meet their needs.

Every element above the fold should work toward removing friction, reducing doubt, and making the next step feel both safe and rewarding.

Without that clarity and assurance, even a beautifully designed page will fail to deliver results.

The best landing pages hook the visitor instantly by answering one question: What is in it for me? If that answer is not obvious within three seconds, your conversion rate will suffer.

Next Steps

A clever line is not always better. Clarity wins because it instantly tells visitors why they should stay.

Test headlines that focus on the most valuable outcome for your guests, such as “Plan Your Perfect Weekend Stay” or “Reserve Your Table for the Chef’s Tasting Menu.”

“Learn More” will not drive results. Use action-driven, guest-focused language, such as “Check Availability” or “Reserve My Table.”

If people do not trust you, they will not take the next step.

Place guest reviews, star ratings, or awards in a prominent position to build instant credibility.

A cluttered layout can pull focus away from the goal.

Remove unnecessary graphics or competing links so the page is entirely focused on driving bookings or reservations.

Make sure your above-the-fold section tells guests exactly what they will gain. Use bullet points or short statements to showcase benefits such as “Complimentary Breakfast,” “Rooftop Views,” or “Farm-to-Table Dining.”



❓ Got a hospitality marketing question? Ask Dawn Gribble

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